9 out of 10 times, this is due to a simple typo. Your passwords are case sensitive, meaning PASSWORD is different from password and PassWord. Also extra characters, even an unseen space after your username or password will deny you access. Be sure there are no blank spaces before or after your password and/or user name. This is the number one cause of confusion and unsuccessful login attempts.
1. Be certain you are entering them in exactly as you have chosen them, they are Case Sensitive.
2. Check your original receipt date, your codes will automatically expire when your membership expires. If you ordered 1 month of access, your passwords will expire 31 days after your original purchase. You may renew an old membership
account by logging into your old account, and making payment. When you login
to an expired account, you will see the payment screen. All of your previous
data is saved for your convenience. When you make a payment, This will activate
your old expired account. Or you may establish a new membership by creating a new account.
3. If all else fails, Include your user user name and password, along with your full name and email address you used when you originally registered.